Support
Need help with one of the apps? You'll find answers to common questions below. If you can't find what you're looking for, get in touch directly.
Get in touch
For any questions, bug reports, or feature requests, please reach out by email. Responses are typically provided within 1–2 business days.
support@stephenfosterapps.com
My Celiac Card↓
How do I change the language?↓
Tap the settings icon (⚙️) on the card screen, then go to Languages. Set your Home Language and Travelling Language from the dropdowns. Once set, tap the flag icons on the main card screen to switch between them instantly.
How do I switch to my travelling language?↓
On the card screen, tap the flag icon for the language you want to display. Your card, including the More Details screen, updates immediately — no need to go into Settings.
Which languages are available?↓
My Celiac Card supports a wide range of languages using on-device translation. Check the flag selector on the card screen, or Settings → Languages, for the full list available on your device.
Can I show the card offline?↓
Yes. All four cards, translation, and read-aloud work fully offline. No internet connection is required to display, translate, or share your card.
What are the four cards for?↓
Restaurant, Bar/Drinks, Severity, and Custom each cover a different situation. Restaurant and Bar/Drinks speak to kitchen and bar staff about food and drink safety. Severity helps friends, family, or hosts understand why celiac disease needs to be taken seriously. Custom lets you write your own message for anything the other cards don't cover.
How do I switch between cards?↓
Tap any of the four icons beneath the flag row on the card screen to switch instantly between Restaurant, Bar/Drinks, Severity, and Custom.
Can I create my own card?↓
Yes. The Custom card lets you write your own body message, then add your own "can" and "cannot" lists with their own headings. Edit it any time from the Custom card itself, or from Settings → Cards → Edit Custom Card.
Can I edit the wording on the Restaurant, Bar/Drinks, or Severity cards?↓
These three cards use fixed, carefully worded and fully translated text to make sure the message stays clear and accurate in every language. If you want to personalise your wording, use the Custom card instead — it's designed exactly for that.
What does "More" show me?↓
Each card has a More Details screen with a clear breakdown of relevant information — for example, Cannot Eat / Can Eat for the Restaurant card, or What Happens / What Helps for the Severity card — organised into short, easy-to-scan lists.
How does read-aloud work?↓
Tap the speaker icon next to the flag selector to have your device read the current card aloud in the selected language — useful when showing your screen isn't practical.
What are the widgets for?↓
Home Screen widgets let you add a shortcut for any card — Restaurant, Bar/Drinks, Severity, or Custom — and launch straight into it with one tap. Lock Screen widgets do the same without even unlocking your phone, so you can get to the right card as fast as possible.
How do I add a widget?↓
Long-press your Home Screen or Lock Screen, tap the add button, search for My Celiac Card, and choose the card you want quick access to. You can add more than one widget if you want shortcuts to several cards at once.
My IBD Card↓
How do I change the language?↓
Open Settings from the card screen, then change either the home or travelling language using the language selector.
How do I change to travelling language?↓
Simply tap the flag on the displayed card to switch between home and travelling language
Which languages are available?↓
The current version supports a wide range of European languages. Check the in-app language selector for the full list of available languages.
Can I show the card offline?↓
Yes. The card is fully available offline. No internet connection is required to display or share your card.
My IBD Tracker↓
Who is My IBD Tracker for?↓
The app is designed for people living with inflammatory bowel disease, including ulcerative colitis and Crohn’s disease, who want to keep a structured record of symptoms and daily routines.
What can I track?↓
You can track bowel movements, cramps, meals, snacks, drinks, energy, stress, locations, day types and potential trigger tags.
Can the app identify my triggers?↓
The app helps you compare potential triggers with your recorded symptoms so you can spot patterns over time. These patterns are informational and should not be treated as a medical diagnosis.
Can I share a report with my doctor or IBD nurse?↓
Yes. You can generate a clear report from your recorded history to review yourself or share with a healthcare professional when needed.
Can the developer see my health data?↓
No. Your entries stay on your device and, if enabled, in your personal iCloud account. The developer does not have access to your health data.
Does my data sync between devices?↓
Yes. Data is stored through iCloud and can sync between compatible devices signed into the same Apple Account with iCloud enabled.
Can I view trends over time?↓
Yes. The Patterns screen provides 7, 30 and 90-day views for bowel movements and cramps, with optional energy and stress overlays.
Can I customise the available options?↓
Yes. Locations, day types, trigger tags and several default tracking values can be customised in Settings.
Can I disable the daily check-in reminder?↓
Yes. The reminder is enabled by default and can be turned off in the Check In section of Settings.
Can I reuse meals, snacks and drinks?↓
Yes. The app provides favourites and recent entries to make repeated logging quicker.
What are the widgets for?↓
Home Screen and Lock Screen widgets let you quickly open common logging actions, making it easier to record symptoms, meals, drinks or check-ins when they happen.
My IBS Card↓
Who is My IBS Card for?↓
The app is designed for people living with irritable bowel syndrome who want a quick, discreet way to communicate urgent toilet access needs.
What cards are included?↓
The app includes cards for urgent toilet access, skipping a queue, accessible toilet needs, and a custom card you can tailor to your own situation.
Can I customise the message?↓
Yes. You can edit the custom card so the wording matches what you need to communicate.
Can I use it when travelling?↓
Yes. Multilingual support helps you show your message in another language when you are away from home.
Does it require an internet connection?↓
No. Your cards are available on your device so you can show them when you need them.
My Migraine Card↓
How do I change the language?↓
Open Settings from the card screen, then change either the home or travelling language using the language selector.
How do I change to travelling language?↓
Open Settings from the card screen, then use Displayed Content to switch between your home and travelling language.
Which languages are available?↓
The current version supports a wide range of European languages. Check the in-app language selector for the full list of available languages.
Can I show the card offline?↓
Yes. The card is fully available offline. No internet connection is required to display or share your card.
My Neurodiversity Card↓
Who is My Neurodiversity Card for?↓
The app is designed for Autistic, ADHD and AuDHD people, as well as people supporting someone neurodivergent, who want a clear way to communicate needs when speaking is difficult.
What cards are included?↓
You can use a Primary Card, an Overwhelmed / Shutting Down card, and optional situational cards for medical, workplace, school or exam, public, and airport or travel settings.
Can I customise the message?↓
Yes. You can write your own custom card in Settings and choose whether to use it as your Primary Card.
Can I choose which cards are shown?↓
Yes. Settings let you toggle individual cards on or off so only the cards relevant to your life are available.
Does translation require sending my data online?↓
No. Translation is handled on device, so your card text is not sent to an external server for translation.
Can the app speak the card out loud?↓
Yes. Read-aloud support can speak your selected card in the language you have chosen.
My Pollen Counter↓
What does My Pollen Counter show?↓
The app shows local pollen information with map, forecast and weather views so you can quickly understand current and upcoming conditions.
Who is it for?↓
It is designed for people who want a simple way to keep track of pollen levels, especially during hay fever or allergy seasons.
Can I check pollen before going outside?↓
Yes. The map and forecast views are designed to help you check conditions before walks, travel, outdoor plans or daily routines.
Does weather affect the pollen view?↓
The app includes weather context alongside pollen information so you can consider both together when planning your day.
My Wheelie Bins↓
How do I set up my collection schedule?↓
Open the app and add each bin once. Give it a name, pick a colour to match your real bin, set the next collection date and choose how often it repeats.
Can I set more than one reminder?↓
Yes. You can set an evening reminder for the night before collection and enable an optional morning reminder for collection day. Both reminder times are configurable.
Does it work with my council schedule?↓
Yes. My Wheelie Bins supports common schedules such as weekly, fortnightly, every four weeks and every eight weeks, plus a custom interval option for other collection patterns.
Can I use widgets?↓
Yes. The small widget shows your next bin and when it is due. The medium widget shows the next collection plus your upcoming schedule.
Can I share my bin schedule with someone else?↓
Yes. Use import and export to share your schedule by AirDrop, email or Messages. The other person can import it in one tap.
What if a collection is skipped or moved for a holiday?↓
Swipe right on a bin to skip a collection that is not happening, or add a one-off extra collection date. Your regular schedule stays intact and overrides reset automatically once the date passes.
General Questions↓
Which devices are supported?↓
All apps are designed for iPhone and iPad running iOS 16 or later. They are fully optimised for the latest versions of iOS and iPadOS.
Are the apps free?↓
Pricing varies per app. Please check each app's page on the App Store for the latest pricing information.
How do I update an app?↓
Open the App Store on your device, tap your profile icon in the top right, and scroll down to see available updates.
Is my data private?↓
Yes. All apps store data locally on your device only. No information is sent to external servers. See the Privacy Notice for full details.
Can I request a feature?↓
Absolutely. Feature requests are very welcome. Send an email to the support address above with the app name and your suggestion.