Support
Need help with one of the apps? You'll find answers to common questions below. If you can't find what you're looking for, get in touch directly.
Get in touch
For any questions, bug reports, or feature requests, please reach out by email. Responses are typically provided within 1–2 business days.
✉️ support@stephenfosterapps.com
My Wheelie Bins
How do I set up my collection schedule?↓
Open the app and tap "+". Enter the bin name, choose the colour, record the last collected date and set the collection frequency. Yu can also add a desciption of what can go in the bin and what is prohibited, You can add as many bins as you need.
Why am I not receiving notifications?↓
Check that notifications are enabled for My Wheelie Bins in your iPhone Settings → Notifications. Also ensure Do Not Disturb or Focus modes are not blocking alerts at your notification time.
Can I have different schedules for different bins?↓
Yes. Each bin type (general waste, recycling, garden waste, etc.) can have its own independent schedule and notification times.
How do I delete or edit a bin?↓
Simply select the bin and swipe left. You can then see the deit and delete options.
My Ulcerative Colitis Card
How do I change the language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and change either the home or traveling language via the dropdown
How do I change to travelling language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and toggle the "Displayed Content" option to change between home and travelling
Which languages are available?↓
The current version supports a large range of european languages. Check the in-app language selector for the full list of available languages.
Can I show the card offline?↓
Yes. The card is fully available offline. No internet connection is required to display or share your card.
My Celiac Card
How do I change the language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and change either the home or traveling language via the dropdown
How do I change to travelling language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and toggle the "Displayed Content" option to change between home and travelling
Which languages are available?↓
The current version supports a large range of european languages. Check the in-app language selector for the full list of available languages.
Can I show the card offline?↓
Yes. The card is fully available offline. No internet connection is required to display or share your card.
My Migraine Card
How do I change the language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and change either the home or traveling language via the dropdown
How do I change to travelling language?↓
Tap the "" button on the card screen to bring up the menu. Select the Setting option and toggle the "Displayed Content" option to change between home and travelling
Which languages are available?↓
The current version supports a large range of european languages. Check the in-app language selector for the full list of available languages.
Can I show the card offline?↓
Yes. The card is fully available offline. No internet connection is required to display or share your card.
General Questions
Which devices are supported?↓
All apps are designed for iPhone and iPad running iOS 16 or later. They are fully optimised for the latest versions of iOS and iPadOS.
Are the apps free?↓
Pricing varies per app. Please check each app's page on the App Store for the latest pricing information.
How do I update an app?↓
Open the App Store on your device, tap your profile icon in the top right, and scroll down to see available updates.
Is my data private?↓
Yes. All apps store data locally on your device only. No information is sent to external servers. See the Privacy Notice for full details.
Can I request a feature?↓
Absolutely. Feature requests are very welcome. Send an email to the support address above with the app name and your suggestion.